Merchant Export Business: A Day in the Life

Running a merchant export business is more than just moving goods from Point A to Point B. Every day is packed with decisions, coordination, and quality checks. Let’s walk you through what happens behind the scenes, from morning briefings to end-of-day follow-ups.

1. Morning Briefings and Global Updates

Our day begins early. The team gathers for a quick update on open orders, new inquiries, and international market trends. We also check currency rates and port schedules to plan ahead.

This morning review keeps us sharp and helps us avoid delays. For example, if we spot a shipping bottleneck at the port, we immediately plan an alternate route.

🌐DGFT India – Stay informed with India’s latest trade policy and updates.

2. Confirming Orders and Preparing Documents

Next, our operations team confirms orders with suppliers and buyers. We ensure everything from quantity to product specs is crystal clear. Then, we prepare key documents like invoices, packing lists, and shipping instructions.

This is where attention to detail matters. One small error can delay a shipment. That’s why our merchant export business uses automated checks to avoid mistakes.

🔗Browse Our FMCG Exports – See what we offer to global buyers.

3. Product Sourcing and Inspection

After confirming the orders, we reach out to our trusted suppliers. We don’t just rely on past relationships—we physically verify the products. Every shipment goes through a quality check, and our team ensures the items meet export standards.

We believe that great service starts with great sourcing.

4. Packing, Logistics, and Coordination

Once quality is approved, packing begins. Our logistics team books transport, prepares warehouse space, and arranges container stuffing. We mostly ship from JNPT Mumbai, a major export hub.

Throughout the day, we coordinate with trucking partners, customs agents, and shipping lines to ensure no delay happens at the final step.

5. Real-Time Updates and Client Support

Our work doesn’t stop after goods leave the warehouse. In fact, this is when we stay most alert. We provide live updates to clients—tracking numbers, dispatch photos, and estimated delivery times.

Most of our international buyers are in the US, Europe, and the Middle East. So, our evenings are often spent on calls or chats, answering queries and confirming next orders.

Why It Matters

What makes a merchant export business successful is not just the products—it’s the consistency. From daily operations to real-time communication, everything is designed to support trust and timely delivery.